Effective Date: 6/2010
Last Updated: 1/2025
Sky Packets ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard personal and network-related data. This Privacy Policy outlines our practices for both users of our WiFi networks and Industries who utilize our analytics services.
1. Scope & Applicability
This policy applies to:
WiFi Network Users – Individuals connecting to Sky Packets' public or private WiFi networks in municipal, commercial, and business districts.
Industry – Businesses, municipalities, and organizations purchasing aggregated, anonymized datasets derived from our network analytics.
This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to ensure the highest data privacy standards.
2. Information We Collect
A. Data from WiFi Network Users
When you connect to a Sky Packets network, we may collect:
Device Information – MAC address (hashed/anonymized), device type, OS version, and connection timestamps.
Network Usage Data – Signal strength, connection duration, data throughput, and session activity (non-personal).
Location Analytics – Aggregate movement patterns based on network presence (without GPS tracking or direct identification).
Voluntary Information – When you register, sign in, or agree to surveys or promotions.
B. Data from Data Buyers
For clients and organizations using our data services, we may collect:
Account Information – Name, email, company details, and payment information.
Usage Insights – Preferences on data reports, interaction with our platform, and feedback for service improvements.
We do not collect or store sensitive personal data (e.g., financial transactions, browsing history, private communications).
3. How We Use Your Data
Sky Packets processes data for the following purposes:
WiFi Network Performance – To ensure connectivity, security, and optimization of public networks.
Anonymized Data Insights – To generate foot traffic trends, network health analytics, and location-based reports.
Client Services – To provide network analytics and customized reports to municipalities, businesses, and improvement districts.
Regulatory Compliance & Security – To comply with applicable laws, detect fraud, and prevent unauthorized access.
4. Data Protection & Privacy Measures
To ensure compliance with GDPR, CCPA, and other regulations, Sky Packets implements:
Data Anonymization & Hashing – Device identifiers are anonymized before analysis.
Encryption – All data transmissions are secured via industry-standard encryption.
Access Controls – Data access is restricted to authorized personnel only.
Regular Audits – Ongoing security and privacy assessments to maintain compliance.
5. Data Sharing & Third-Party Partners
Sky Packets does not sell personal data. We may share aggregated, anonymized insights with:
Municipalities & Public Agencies – For urban planning and smart city initiatives.
Business Districts & Retailers – To improve commercial space planning and customer engagement.
Trusted Vendors & Partners – To enhance security, analytics, and network management.
All data-sharing follows strict contractual agreements ensuring compliance and privacy protection.
6. User Rights & Choices
For WiFi Network Users
Opt-Out of Analytics – Users may request to opt out of aggregated data collection by emailing privacy@sky-packets.com
Access & Deletion Requests – Under GDPR/CCPA, users may request access, correction, or deletion of their data.
For Data Buyers
Data Usage Transparency – Clients must use Sky Packets data in compliance with legal and ethical guidelines.
Custom Privacy Controls – Organizations purchasing data may request tailored privacy settings to align with industry-specific regulations.
7. Data Retention
WiFi network logs are retained for twelve (12) months for security and service optimization.
Anonymized analytics are stored for research and business intelligence without user-specific identifiers.
Client data is retained based on contractual agreements.
8. Cookies & Tracking Technologies
Our website and analytics platform may use cookies to improve user experience. Users can manage cookie preferences via browser settings.
9. Children’s Privacy
Sky Packets does not knowingly collect data from children under 13. Parents can request data removal by contacting us at privacy@sky-packets.com
10. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or website updates.
11. Contact Us
For questions, requests, or concerns, contact:
Sky Packets Privacy Team
📧 Email: privacy@sky-packets.com
📍 Address: 200 Broadhollow Rd, Melville, NY, 11747
By using our network or purchasing our data services, you acknowledge and agree to this Privacy Policy.